IMUM deploys Interactive Intelligence solution to manage fluctuating call volumes through dynamic resource allocation and reduce agent interactions with flexible Interactive Voice Response (IVR)
via Technology - Latest News http://www.prlog.org/12226349-mawaqif-uses-interactive-intelligence-contact-center-solution-for-exceptional-customer-service.html
via Technology - Latest News http://www.prlog.org/12226349-mawaqif-uses-interactive-intelligence-contact-center-solution-for-exceptional-customer-service.html
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